This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the data on Google’s behalf. Google will never associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can withdraw your consent to the collection and storage of data at any time with future effect.

In view of the discussion about the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed in abbreviated form in order to exclude any direct personal reference.

For further information on data protection please click http://www.google.com/privacy/privacy-policy.html

1. Personal data
We collect, process, and use your personal data only with your consent or order for the purposes agreed with you or if we are legally authorized to do so; this is in compliance with data protection and civil law provisions.
We only collect personal data that is necessary for the implementation and processing of our services or that you have voluntarily provided to us.
Personal data is all data that contains individual details about personal or factual circumstances, such as name, address, email address, telephone number, date of birth, age, gender, customer number, photos, etc. Sensitive data, such as health data, can also be included.
2. Information and deletion
As a customer, you have the right at any time to information about your stored personal data, its origin and recipient and the purpose of data processing as well as the right to rectification, restriction of processing and blocking or deletion of incorrect or improperly processed data.
If there are any changes to your personal data and these changes are essential for the provision of our services, we ask that you notify us accordingly.
You have the right to revoke your consent to the use of your personal data at any time. You can address your requests for information, deletion, correction, and data transfer to us, provided that this does not entail disproportionate effort.
If you believe that our processing of your personal data violates legal requirements or that your data protection rights have been violated in any other way, you have the right to lodge a complaint with the Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna.
3. Data security
Your personal data is protected by appropriate organizational and technical measures. These measures particularly concern protection against unauthorized, unlawful, or accidental access, loss, or manipulation.
Despite our efforts to maintain a high standard of care, we cannot rule out the possibility that information you provide to us via the Internet may be viewed and used by third parties. Please note that we therefore assume no liability whatsoever for the disclosure of information due to errors in data transmission and/or unauthorized access by third parties that are not our fault.
4. Use of the data
We will use or process the data provided to us exclusively to fulfill our contractual relationship, our legal obligations, or based on your prior consent. This does not include use for statistical purposes, provided the data provided has been anonymized.
5. Transfer of data to third parties
In order to fulfill your order, it may be necessary to forward your data to third parties we use and to whom we make data available. Your data will only be forwarded to fulfill your order, with your prior consent, or due to a legal obligation.
However, we only transfer your personal data to countries for which the EU Commission has decided that they have an adequate level of data protection or we take measures to ensure that all recipients have an adequate level of data protection, for which we conclude standard contractual clauses (2010/87/EC and/or 2004/915/EC).
6. Disclosure of data breaches
We endeavour to ensure that any data breaches are identified at an early stage and, where appropriate, reported immediately to you or the data protection authority, including the respective data categories affected.
7. Storage of data
We will not retain data longer than is necessary to fulfill our contractual or legal obligations and to defend against any liability claims.
8. Cookies
Our website uses "cookies" to make our service more user-friendly, effective, and secure. A cookie is a small text file that we transfer via our web server to the browser's cookie file on your computer's hard drive. This enables our website to recognize you as a user whenever a connection is established between our web server and your browser. Cookies help us determine the frequency of use and the number of users of our website. The content of the cookies we use is limited to an identification number that no longer allows any personal reference to the user. The main purpose of a cookie is to recognize visitors to the website.
Two types of cookies are used on our website:
Session cookies: These are temporary cookies that remain in your browser's cookie file until you leave our website and are automatically deleted after your visit.
Persistent cookies: For better user-friendliness, cookies remain stored on your device and allow us to recognize your browser on your next visit.
You can configure your browser to inform you about the use of cookies and to only accept cookies on a case-by-case basis, to exclude cookies for specific cases or in general, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
9. Server log files
To optimize our website in terms of system performance, user-friendliness, and to provide useful information about our services, the website provider automatically collects and stores information in so-called server log files that your browser automatically transmits to us. This includes your Internet Protocol address (IP address), browser and language settings, operating system, referrer URL, your Internet service provider, and the date/time.
This data will not be merged with personal data sources. We reserve the right to subsequently review this data if we become aware of concrete evidence of illegal use.
10. Our contact details
The protection of your data is particularly important to us. You can reach us using the contact details below if you have any questions or requests.
Graf Carello GmbH, FN 276452y
Nestelbach 77
8262 Ilz
Phone: 0043 (0) 3385/8282-0
Fax: 0043 (0) 3385/8282-5
Email: office@graf-carello.com

Opening hours:
Monday to Thursday: 7:00 a.m. to 4:00 p.m.
Friday: 7:00 a.m. to 12:00 p.m.